ONE-ON-ONE FOR EXCELLENCE Missouri Cancer Registry Brenda L. Lee,

ONE-ON-ONE FOR EXCELLENCE Missouri Cancer Registry Brenda L. Lee, CTR Missouri Cancer Registry University of Missouri-Columbia Supported by CDC/NPCR Cooperative Agreement #U55/CCU721904-03 and a contract between the University of Missouri and the Missouri Department of Health and Senior Services

ACKNOWLEDGMENTS Sue Vest, BS, CTR, Project Manager, MCR Jeannette Jackson-Thompson, MSPH, PhD, Operations Director, MCR and Research Asst. Professor, Health Management & Informatics, University of Missouri-Columbia Nancy Cole, BS, CTR, Non-hospital Coordinator, MCR Debbie Smith, BS, CTR, Quality Assurance Coordinator, MCR

Reporting Types Electronic Manual Scannable forms Circuit-riding Copies of charts

Challenges for hospitalbased registrars Limited resources Time management Training opportunities

Service-oriented Approach Who needs training? New Registrars “Old” registrars

New Registrars (On-site) Initial training for new registrars: Checklist New registrar packet 1-2 day training.

New Registrar (Pre-Training) Identify/locate necessary manuals/ resources Review manuals Abstract cases

New Registrars (On-site) Areas covered during training: Experience Central Registry Casefinding MCR Manual ICD-0-3 Staging Summary manual Adobe PDF abstract Practice MCR website and other resources

New Registrars (Follow-up) 25 Abstracts Phone training Additional one-on-one Evaluation

“Old” Registrars Registrars in smaller hospitals that report manually Registrars who need a little extra education/support Registrars at hospitals with poor audit results

Continuous Training Need for continuous ongoing training Phone training Additional one-on-one

Other Support Abstracting questions Toll-free telephone line available for questions CTR available for questions Web site MCR Update

Results Better understanding of the registry Less time on corrections Better communication

Proficient Registrars

The only thing certain in the cancer registry field is: CHANGE!

We now have our own website! MCR website can be accessed at: http://mcr.umh.edu Links available MCR manual with appendices

Thank you http://mcr.umh.edu