Medicare Plan Finder Chuck Nethery August 19, 2021

Medicare Plan Finder Chuck Nethery August 19, 2021

Contents Lesson 1—User Facing Features . . Lesson 2—Policy Updates . 4-26 27-28 29-30 Lesson 3—Back-End Enablers . July 2021 Medicare Drug Coverage 2

Session Objectives This session should help you: Recognize and navigate Plan Finder updates Review Plan Finder support tools for Pharmaceutical Assistance Programs (PAP), State Pharmaceutical Assistance Programs (SPAP), and Program of All-Inclusive Care for the Elderly (PACE) Identify policy updates Define back-end enablers July 2021 Medicare Drug Coverage 3

Lesson 1 User Facing Features August 2021 Medicare Plan Finder 4

Saved Drugs & Pharmacies Improvements Status: On schedule for September 2021 release Logged in users will be able to save their selected pharmacies Can be accessed from the consistent header anywhere on Medicare.gov or the Medicare Account screen Improved flow so users can easily get back to their original page August 2021 Medicare Plan Finder 5

Navigating Saved Drugs & Pharmacies August 2021 Medicare Plan Finder 6

Navigating Saved Drugs & Pharmacies (continued) August 2021 Medicare Plan Finder 7

In-Network Pharmacy Finder Status: On schedule for September 2021 release Default search is all in-network pharmacies Users can choose to show only preferred pharmacies Adding pharmacy type indicators to results list and sticky tray Will be able to access from Plan Details August 2021 Medicare Plan Finder 8

In-Network Pharmacy Finder (continued) August 2021 Medicare Plan Finder 9

Plan Results Filters Updates Status: Complete! Consumer testing and analytics showed filters weren’t being used very often Filters more visible and accessible when page loads Filter design updated to sync with other Medicare.gov tools Removing Insulin Savings Program filter on August 19, 2021 August 2021 Medicare Plan Finder 10

Plan Results Filters – Old August 2021 Medicare Plan Finder 11

Plan Results Filters – New August 2021 Medicare Plan Finder 12

Plan Comparison Updates Status: Complete! Easier to quickly view key costs Minor design tweaks for better readability Major improvements to mobile styling Major improvements to print styling August 2021 Medicare Plan Finder 13

Plan Comparison – Old August 2021 Medicare Plan Finder 14

Plan Comparison – New August 2021 Medicare Plan Finder 15

Plan Compare – New Mobile Styling August 2021 Medicare Plan Finder 16

Plan Compare – New Print Styling August 2021 Medicare Plan Finder 17

Plan Details Updates Status: Complete! Quick view of key costs at top of the page Navigation menu simplified and moved to the top Improved drug pricing cost comparison tables Minor design tweaks for better readability Major improvements to print styling August 2021 Medicare Plan Finder 18

Plan Details – Old August 2021 Medicare Plan Finder 19

Plan Details – New August 2021 Medicare Plan Finder 20

Plan Details – New Drug Costs Comparison Tables August 2021 Medicare Plan Finder 21

Plan Details – New Print Styling August 2021 Medicare Plan Finder 22

Plan Finder Support Tool Updates Status: Complete! Using new data source for Pharmaceutical Assistance Programs (PAP) that’s updated more frequently No significant feature changes Designs updated to sync with Medicare.gov and Plan Finder August 2021 Medicare Plan Finder 23

Pharmaceutical Assistance Programs (PAP) August 2021 Medicare Plan Finder 24

State Pharmaceutical Assistance Programs (SPAP) August 2021 Medicare Plan Finder 25

Program of All-Inclusive Care for the Elderly (PACE) August 2021 Medicare Plan Finder 26

Lesson 2 Policy Updates August 2021 Medicare Plan Finder 27

Policy Updates Insulin Savings Model New drugs added Plans can now specify pricing for 30/60/90-day refills Plans can choose the pharmacy type that pricing applies to Addition of preferred specialty tier Tweaks to Special Enrollment Period (SEP) questions on enrollment form August 2021 Medicare Plan Finder 28

Lesson 3 Back-End Enablers August 2021 Medicare Plan Finder 29

Back-End Enablers Data schema improvements Analytics and dashboard improvements Accessibility improvements Continual performance testing and improvements New system to triage Plan Finder issues August 2021 Medicare Plan Finder 30

5-Minute Break To help you track when we’ll resume, each bar takes 1 minute to disappear from the slide 31

Question and Answer Session Question & Answer Session July 2021 Medicare Drug Coverage 32

CMS National Training Program (NTP) Stay connected. Visit CMSnationaltrainingprogram.cms.gov to view NTP training materials and to subscribe to our email list. Contact us at [email protected]. August 2021 Medicare Advantage and Other Medicare Health Plans 33