Hosted Service Providers Win with Polycom

Hosted Service Providers Win with Polycom

Agenda What do hosted customers want and need? Why are endpoints critical for success? What makes a winning endpoint partner? Why is Polycom the best endpoint partner? Win with Polycom! 02/15/23 2

What Do Hosted Customers Want and Need? Robust business communication capabilities A SMB price tag with low upfront capital outlay Trusted advice on selecting the right VoIP solution Solutions that are easy to deploy, manage and support Enhanced productivity and increased speed of business 02/15/23 3

Why Are Endpoints Critical For Success? Primary customer interface Define the users capabilities and experience Influence perceived service value Drive customer satisfaction Showcase service differentiation Highlight additional capabilities (e.g. applications) Determine configuration, service and support requirements Significantly influence total cost of ownership Provide opportunities for future enhancement 02/15/23 4

What Makes A Winning Endpoint Partner? Independent supplier Recognized for innovation, quality and Customer oriented product line reliability Solutions for diverse communication environments and modes Advanced technologies for differentiated capabilities Seamless and deep integration with your call control platform Scalable for future capabilities Easy to configure, deploy, manage and upgrade Strong technical and sales support Multiple co-marketing opportunities Works with service providers to define and build solutions that meet customer needs 02/15/23 5

Why is Polycom The Best Hosted Endpoint Partner? Polycom does not compete with its partners The Polycom brand adds tremendous value Polycom products enable superior VoIP solutions Polycom endpoints enable differentiated services Polycom solutions are easy to manage, control costs and scale for the future Polycom delivers strong support and marketing programs 02/15/23 6

Polycom Does Not Compete With Its Partners “Polycom is not an IP PBX manufacturer, thus doesn’t compete against my business model for my customers. I can completely trust Polycom to be my leading endpoint platform.” Chris Jones, CEO, Intuitive Voice Technologies An independent endpoint supplier Doesn’t manufacture IP PBXs Call control platform agnostic Committed to open standards Sells 100% indirect through channel 02/15/23 7

The Polycom Brand Adds Value Polycom brand is highly regarded Number one market leader Award winning products Source: Profitability from Customer Affinity Survey, CMO Counsel, 2007 02/15/23 8

Products Enable Superior VoIP Solutions Broad product portfolio for SBM needs Desktop, conference and wireless phones Applications Industry leading innovations Polycom HD Voice Patented Acoustic Clarity Technology II Rich choices and deep integration with certified call control platforms 02/15/23 9

Products Enable Superior VoIP Solutions Insert Your SP’s Logo Here Softswitch Partners Service Provider One-Stop Shop IP Network Local Mobility Carpeted Office Conference Room Remote Mobility Open SIP Applications 02/15/23 10

Products Enable Superior VoIP Solutions SoundPoint IP 670 Executive Color Attendant Console 500-600 Executive office Professional’s office Telephone attendant's desk SoundPoint IP 650 Performance Attendant Console 400 Executive office Telephone attendant's desk Verticals with custom applications (hospitality, healthcare, etc.) 300-400 Mid-High SoundPoint IP 550/560 Manager’s office Telecommuters Verticals with custom applications (hospitality, healthcare, etc.)SoundPoint IP 450 Mid-Range Office Portfolio meets 200 Cubicle diverse needs SOHO Mainstream SoundPoint IP 501 Office of SMBs 200 Cubicle SOHO Value SoundStation IP 7000 & 6000 SoundPoint IP 430 Cubicle Next-Gen Conference Phones for large , medium and small conference rooms 100 Call center Economy SoundPoint IP 320/330 Common areas Warehouse Dorm room 02/15/23 Performance 11

Endpoints Enable Differentiated Services Best voice quality and clarity Polycom HD Voice Hi-resolution displays for applications Color for added ease of navigation Superior quality and reliability Advanced communications capabilities Robust call handling 34 line registrations and 24 concurrent calls Caller ID capabilities Shared call appearances Increase ARPU with applications Polycom Productivity Suite Third party applications through Polycom API Create service stickiness and upsell opportunities 02/15/23 12

Easy To Manage, Control Costs & Scale For Future Polycom Solutions Help Control OPEX Easy to integrate, deploy, manage, and support Minimum touch provisioning VLAN discovery Voice quality metrics monitoring Reliable and easy to use phones No integration issues with call control platforms Minimize support calls Lower total cost of ownership (TCO) 02/15/23 13

Easy To Manage, Control Costs & Scale For Future Polycom Solutions Scale For Future Continuous innovations and improvements Two major software releases per year Future-proof features GigE support HD Voice Applications-enabled display Electronic Headset (EHS) interface Video capability Applications Enable service sustainability Prevent early obsolescence Avoid unnecessary CAPEX in the future 02/15/23 14

Strong Support Infrastructure Easy access to Polycom market experts Channel Sales Managers SEs Product Managers Product Marketing Managers Executive Sponsors Robust training infrastructure and programs Live and on-demand webinars by Polycom University Knowledgeable distributors to support you 24 x 7 global technical support 02/15/23 15

World-Class Marketing Programs High-Impact Marketing Campaigns Global Partner Conferences Polycom Partner Resource Center (PRC) Channel Launch Toolkits Polycom Advantage Program MDF Program DEMO Program Polycom First Program Polycom PAYS Road Shows Joint Press Releases 02/15/23 16

Win with Polycom! Sell without competitive concerns Leverage the power of the Polycom brand Create superior VoIP solutions Deliver differentiated services Increase ARPU, control OPEX and scale as your services grow Succeed with an excellent support infrastructure and world-class marketing programs 02/15/23 17