Unified. Simplified. Welcome Microsoft Unified Communications Launch

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Unified. Simplified. Welcome Microsoft Unified Communications Launch

Unified Communications In Public Sector William Hagen Rob Cameron Carl Solazzo Greg Katz Unified Communications Team- Public Sector

Communications In The Enterprise Communication Overload Globally Distributed Customers and Teams High Cost of Communications Disconnected Communications Systems

Communication In Today's Workplace Multiple Directories No Common Platform Voice Mail Web Conference Video Conference Audio Conference E-mail & Instant Messaging Telephone System Separate Management and Security Inconsistent User Experience Communications overload Disparate, complex networks High cost of communications

From Silos to Unified Communications Streamlined User Experience E-Mail/ Calendaring Conferen cing Identity and Presence Mobile Messa ging VoIP Unified Messagin g Instant Messag ing Directory, Presence, and Security Network Single Directory Common Platform No Common Platform Common Management and Security Multiple Directories Voice Mail Web Conf. Video Conf. Audio Audio Conf. Conf. E-mail & IM Telephone Separate Management and Security Inconsistent User Experience

Microsoft Unified Communications Across Devices E-Mail/ Calendaring Team Workspaces Instant Messagin g Across Network s Identity and Presence VoIP Streamlined Communications Operational Efficiency Applicatio n Integratio n Conferencin g Built-in Protection Future-Ready Software Foundation

Unified Communications Foundation E-mail and Unified Software- IM and Calendaring Messaging powered Presence VoIP On-premise and Hosted Conferencing

Group IM Enhanced presence Improved scalability, security, compliance, and manageability Enhanced Enterprise IM Multi-Party On- Premise Conferencing Call Management Ad-hoc and scheduled online meeting capabilities 1:1 or multiparty IP audio and video conversations/meetings RoundTable with panoramic view of room Rich, integrated voice offering Presence-enabled IP phone experience Control of the desktop phone 8

Gartner Magic Quadrant Leader – Unified Communications - August 2007 Microsoft is a strong company with an ecosystem of partners that can deliver value added products, professional services and wide distribution. The company has strategic partnerships in specific areas, such as live voice, and IP and PBX add credibility in these technology and service areas. An established base of desktop applications and experience in graphical user interface design will assist in making complex communication applications easier to use. Enterprises looking into UC, particularly those with Microsoft applications already in place, should understand the Microsoft portfolio because it represents a new paradigm for communication by a market leader. Microsoft's solution is comprehensive but is also the basis for a range of partner offerings.

Software-powered VoIP Capabilities In the Office, on the Road and 2007 Integrated with Office Communications Server Applications Rich Presence with Office Communicator Software-powered VoIP with Office Communicator Conferencing (voice, video and content) Innovative Office Communicator device experience Innovative Office Communicator Mobile experience Microsoft Exchange Server 2007 Innovative unified messaging experience Microsoft Office Outlook voice access Speech enabled auto attendant

Offi ce Communications Server 2007 Innovative Office Communicator Mobile Office Communicator for Experience Windows Mobile Rich Presence and location Secure instant messaging Access to corporate address book Integrated voice capabilities Click to dial using cellular while connected to a mobile network

Identity And Presence At The Single User Identity User-Centric Communication Core Reduced Overload Connect the Right Way

Rich Presence Integration SharePoint MySite

Rich Presence Integration MS Office Applications

Exchange Server 2007 Innovative Unified Messaging Experience Integration of e-mail, fax, and telephony into desktop, mobile and web clients One common inbox Voice mail access using Office Outlook Integration with existing PBX infrastructure Voice mail access using telephone Either native SIP or SIP/PSTN gateway

Exchange Advantages End User Native e-mail, voice mail and fax messages integration Anywhere Access to inbox from desktop client, web client, mobile client, or voice access Familiar tools for accessing their information (Office, OWA) Faster access to voice messages (smaller compressed size) Leading technology in voice recognition and text-to-speech Integrated identity across e-mail, voice mail, and directory services Administrator Single point of administration Single training and troubleshooting Single directory infrastructure Single storage and backup Single compliance tool set Consolidation of voice mail and e-mail infrastructure into one application Telephony infrastructure agnostic Broad support of PBXs and IPPBXs Leverage existing knowledge of Exchange and best practices Pa Reduction in help desk calls through user self-service PIN ge

Operational Efficiency Extend Active Directory Investments Improve Administrator Productivity Reduce Infrastructure Costs “Unified Messaging with Exchange 2007 is valuable for teachers who put in long workdays in classroom and often had to spend additional time at school retrieving voice messages left by parents”- Cindy Minter. Now they can access information anywhere with Outlook Web Access. **Savings to Tracy Unified School District 195,000 per year in staff time, web access with automated Management Tools.

Built-In Protection Protect Against Spam and Malware Address Compliance and Governance Provide Enterprise-Class High Availability “[Regulatory compliance] was a primary reason for us wanting to move forward with Exchange Server 2007; we need to make sure we have solutions in place that ensure compliance.” Los Angeles County Office of Education Robert Dotson, Senior Network Engineer

Future-Ready Software Foundation Presence-Enable Applications Extensible Development Platform Plan For Your Future Voice Foundation “We chose Office Communications Server 2007 over IBM and a number of open-source “ products because of our ability to easily integrate it into our existing applications and our diverse user communities,” says Rick Phillips, Lead Video Engineer on the IT staff at the University of Kentucky. “It’s familiar to everyone who uses Microsoft Office, and it integrates automatically into Office programs.” Phillips adds that the security features in the Microsoft software family are critical in supporting the United States HIPAA (Health Insurance Portability and Accountability Act) requirements of its medical center. University of Kentucky: http://www.microsoft.com/casestudies/casestudy.aspx?casestudyid 4000000835

2007 Conferencing Solutions Feature Comparison OCS 2007 Editions Scenarios Training OLM 2007 Professional Events OLM 2007 Professional and Professional Room Collaborative Meetings OLM 2007 Standard OLM 2007 Professional OCS 2007 Enterprise CAL Max. Number of Attendees per Meeting Storage Days Shared Recordings IMPROVED Registration IMPROVED Virtual Breakout Rooms NEW Advanced Testing/Grading NEW Pre-meeting Handouts NEW Web Client IMPROVED End user support Account Management (LM Manager) Reporting Client (windows) IMPROVED Two-way VOIP audio NEW Audio bridge integration Video (Webcam & Roundtable) NEW Application Sharing In-meeting File Transfer NEW Rich Media Presentations NEW Scheduling Add-In f. Outlook Personal Recordings NEW OLM 2007 Std Ed Pro Ed 25 250 (NU) 500 -1250 (Rm) 90 X X X 365 X X X X X X X X Some X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Enterpris e CAL 1 . 250

Offi ce Communications Server 2007 Innovative Communicator Device ExtendingOffice Communicator Experience experience Personal computer, Web and mobile devices Dedicated communications devices Software for innovative IP phones Implementations design with embedded software Partners deliver production devices

Analysts Describing The Benefits “UC will become a future standard for how businesses communicate effectively. UC is more than a technology upgrade: It’s a process to increase worker productivity and reduce the latency found in many business activities.” – Forrester “Within the next three to five years, all worldwide IP-PBX vendors will lose market share to Microsoft.” – IDC

Microsoft Partner Sponsors:

Microsoft Unified Messaging & Communications Broad partner ecosystem

Enjoy Your Event! PLANNING YOUR DAY Time Exec Track Room Keynote Room (Here) 10:45am – 11:00am Partner Expo Partner Expo 11:00am – 12::30pm TDM Sessions IT Pro Sessions 12:30pm – 1:00pm Lunch in session Lunch 1:00pm – 2:30pm Evaluations IT Pro Sessions At the conclusion of your day, please complete your Evaluation Form and return to the Registration.

Next Steps Learn more about Unified Communications: visit www.microsoft.com/uc/ Evaluate Unified Communications products: visit www.microsoft.com/uc/trials. mspx Discuss options that meet your company’s needs with your Microsoft account

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