Public Health Incident Leadership M O DU L E 4: T EA M F O R M AT I ON

Public Health Incident Leadership M O DU L E 4: T EA M F O R M AT I ON August 2015

Objectives Understand the importance of developing a reliable team Identify effective procedures in setting the tone and orienting Incident Management Team members Describe general expectations that an Incident Commander may have for his/her Incident Management Team

Team Formation Reliable teams Setting the tone Orienting the team Establishing expectations

Team Composition Incident Commander3 Public Info Officer 3 Safety Officer 3 Liaison Officer 3 Operations Chief 3 Planning Chief 3 Documentation 3 Logistics Chief 3 Finance/Admin 3 Scribes 3 Total team members 30 Team of 10 people How many potential ICS teams are possible with these activated roles?

High Reliability Teams Can always be counted on to perform

High Reliability Teams Form and reform for each response Engage in regular feedback Develop a sense of trust and confidence Create mechanisms to cooperate and coordinate Manage and optimize performance outcomes

High Reliability Teams Hold a Shared Mental Model Have clear roles and responsibilities Optimize resources Have clear, valued, and shared vision and STRONG LEADERSHIP

Setting the Tone Reasons the Leader needs to set the tone: Major mind shift Team members may not know each other Confidence in the Incident Commander and each other “Same page”

Setting the Tone Incident Commander Video C lip 1

Setting the Tone Describe your reaction to this Incident Commander. Will this Incident Commander be able to form an effective, reliable team?

Setting the Tone II Incident Commander Video Clip 2

Setting the Tone II Compare the two videos. What differences did you see? Which of these Incident Commanders has the better chance of creating an effective response?

Incident Commander Orientation Checklist A sample of items from the Checklist: Introductions Housekeeping details (restrooms, copiers, etc.) Job Actions Sheets Location of ICS forms Expectations during Briefings

Expectations of Incident Management Team As an Incident Commander, what are your expectations of the response team? What are the characteristics or traits of a “model” Incident Management Team member?

Expectations of Incident Management Team 1. Attend meetings 2. Resolve disputes 3. Share information 4. Maintain planning process 5. Promote the Incident Command System

Expectations of Incident Management Team 6. Take decisive action 7. Keep tactical operations in the forefront 8. Take care of themselves 9. Maintain a positive attitude 10.Take care of each other

Monitoring Your Team

Self-Care Incident Commander Team Span of Control Monitoring Task Completion Tools Breaks Eating Sleep Disconnecting Behavioral health resources

Framework for Public Health Incident Leadership Skills Behaviors “Do” Performance Skills Leaders hip Knowledge Cognitions “Think” Situation Monitoring Communicati on Mutual Support Knowledge Attitudes Affect “Feel”” Attitudes