IT Roadmap 2020 Information Technology Services Louisiana

IT Roadmap 2020 Information Technology Services Louisiana State University July 2019

Main Project Paths

Main ITS Project Paths Leadership Projects Faculty and Research Support Mainframe Mitigation IT Modernization

Leadership Projects Leadership Project Goals Flexibly support leadership strategic initiatives in support of LSU’s Strategic Plan 2025

Action on Leadership Projects LSU Online Enrollment Management InfoEd Electronic Research Administration (GeauxGrants) Scholarship Management

Mainframe Mitigation Mainframe Mitigation Goals Stabilize mainframe hardware and administration Stabilize mainframe application support Preserve and protect institutional knowledge around mainframe applications and underlying technology Continue efforts to pare down inventory of mainframe applications

Action on Mainframe Mitigation RFP Development to Outsource Mainframe Operations and Support – MMS (Mainframe Managed Service) – AMS (Application Managed Services) Pursue opportunities to outsource or re-platform systems/applications presently running on mainframe

Faculty and Research Support Faculty, Research, and Student Support Goals Provide faculty with relevant support for technology and technology related problems Provide technology solutions in support of teaching and research Provide affordable and effective technology support to campus units and student funded services Stabilize support for LSU Moodle

Action on Faculty and Research Support Continue work with Faculty Senate and Academic Affairs to refine Faculty Technology Center 2.0 (FTC) service plan Continue to invest in – IT Service Desk – Research and Education Technology Support group (RETS) Expand support of digital learning environment (LSU Moodle, Kaltura, Panopto, etc.) through the RETS and Enterprise Architecture groups

IT Modernization IT Modernization Goals Move technology projects forward that promise greatest value to the University and mitigate the greatest amount of operational risk Reduce the footprint of applications resident on, or dependent on mainframe technology Monitor factors that allow reconsideration of Student Systems modernization at the earliest possible time

Modernization Project Architecture

Action on IT Modernization Student Systems Modernization Re-assessment Device Encryption (audit recommendation) NCAA Compliance Application Re-platform Data Lake / Business Intelligence Identity and Access Management Network Infrastructure and Data Center upgrades Information Security enhancements (SIEM/MDM) Phone Systems Upgrade Document Management

A Path to Move IT Forward