Writing Clear and Concise Non-conformances (NCs) Presented By Larry Henderson BSI Americas, Inc Mike Gallagher Lockheed Martin Space Systems Company 1 RMC Aerospace Auditor Workshop • • • • • AGENDA Writing Non-conformances (NC) Analysis. Parts of a Non Conformance. Making it clear. What is the Process Approach? Accepting NC Responses. 2 Non-conformance Report Writing AND THE CLIENT SAYS: • I DON’T HAVE A CLUE WHAT YOU ARE SAYING OR WHAT YOU ARE TALKING